Responsible Betting Policy

tbaje's commitment to safe and
responsible gaming

Entertainment should be enjoyable, not a burden. tbaje believes every player deserves a safe environment to play in — that is why we offer limits, time-outs, and self-exclusion features.

For people aged 21 and above only

Why responsible gaming matters

Online gaming and betting, when enjoyed responsibly, can be a great form of entertainment. But when gaming goes out of control, it can have serious effects on personal, family, and financial life. tbaje firmly believes that every user's safety and wellbeing is our highest priority.

Our goal is to build a platform where players can participate consciously, with a plan, and with enjoyment. At tbaje, we provide a range of practical tools to help you manage your gaming habits.

Remember: gambling is never a reliable way to earn money. It is purely for entertainment and should always be enjoyed within your means.

Our protection tools

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and increasing it takes time to apply — so you are protected from overspending in the heat of the moment.

Session Time Limit

You can set a time limit for how long you play. When the set time is up, the platform will alert you and, if needed, will automatically end your session.

Time-Out Feature

If you want to take a short break, use the time-out option. Your account can be temporarily suspended from 24 hours up to 30 days.

Self-Exclusion

If you feel gambling is having a negative effect on your life, activate self-exclusion. This will close your account for an extended period — from 6 months up to permanently.

Dedicated Support

Reach out to tbaje's 24/7 live chat and email support team. Our support agents, fluent in both Bengali and English, are ready to help with any concern you have.

Gaming History Review

Easily view the full history of all your bets, deposits, and withdrawals. Staying aware of your own habits makes it easier to keep playing within healthy limits.

Warning signs of problem gambling

When gambling turns from entertainment into compulsion, certain signs appear. If you notice these in yourself or someone you know, act quickly.

  • Repeatedly trying to win back losses ("chasing losses")
  • Hiding your gambling from family or friends
  • Betting money meant for bills or essential expenses
  • Feeling restless or anxious because you cannot stop playing
  • Spending long hours gambling at the expense of work, relationships, or sleep
  • Continuing to bet by taking on debt or using up savings

Ask yourself

Answer the questions below honestly. If even one answer is "yes", it is time to seek help.

  • Have you bet more than your budget in the past month?
  • Have you played again out of anger or frustration after a loss?
  • Does free time feel boring without gambling?
  • Are you spending less time with family because you are occupied with gambling?
  • Are dreams of winning affecting your sleep?

The tbaje support team is always ready to help you in Bengali. Contact us: [email protected]

How to use the protection tools

1

Log in to your account

Access your account on tbaje and go to the profile section. There you will find the "Responsible Gaming" menu.

2

Set a deposit limit

Set daily, weekly, and monthly limits separately. Align them with your budget — allocate only what you can afford as entertainment spending.

3

Set a session time

Set a maximum time limit for each gaming session — this is very effective for protecting time with family and for work.

4

Take a time-out when needed

If you feel you need a short break, activate the time-out option. During the chosen period, logging in or placing bets will not be possible.

5

Use self-exclusion for serious cases

If you need a long-term break, choose self-exclusion. Once this option is active, the account cannot be reactivated before the set period ends.

6

Contact support

For any issue, the tbaje support team is always there for you. Speak directly in Bengali via live chat or email.

Protection of minors

tbaje is for people aged 21 and above only. Any participation by minors is strictly prohibited. We follow a strict age verification process to enforce this policy.

If there are children or teenagers in your home who use your device, always keep your tbaje account password-protected. It is best not to save account details in the browser.

If you have concerns, let the tbaje support team know — we will act promptly.

21+ Only

Advice for parents

  • Use parental control software on your devices
  • Keep your account login details secure
  • Have an open conversation with your children about the risks of online gambling
  • Regularly monitor how much money is being sent to whom online
  • If you have any concern, notify our support team immediately

Need Help?

The tbaje support team is available around the clock in Bengali and English. Feel free to contact us for any concern, question, or help using our protection tools.

Live Chat

Chat with us directly via live chat from any page on the site. Active 24/7.

Email Support

Write to us about anything in detail: [email protected] — we will respond as soon as possible.

Confidentiality guaranteed

All conversations related to responsible gaming are kept completely confidential and secure.

Enjoy safely — start today

Have fun on tbaje, safely. Our tools, guidelines, and support team are always by your side.

Questions and answers about responsible gaming

Log in to your tbaje account and select the "Responsible Gaming" option from the profile or account settings menu. There you can set daily, weekly, and monthly deposit limits separately. Lowering a limit takes effect immediately, but increasing it has a waiting period for your protection.

Yes. Even while self-exclusion is active, you may still be able to withdraw funds from your account — contact our support team for details on this. tbaje always ensures that your funds remain protected even after self-exclusion.

A time-out is a short-term break — typically from 24 hours up to 30 days. Once this period ends, your account is automatically reactivated. Self-exclusion, on the other hand, is a long-term measure — from 6 months up to permanent account closure — and should be used when gambling has reached a serious level.

No. tbaje is for people aged 21 and above only. Age is verified during registration and login. Any underage use of an account will result in it being cancelled, and any winnings may be forfeited.

First, contact tbaje support — via live chat or by email at [email protected]. Our support team is always ready to help you in Bengali. Set a deposit limit on your account or activate self-exclusion. This is not a sign of weakness — it takes courage to make the right decision for yourself.

Yes. The tbaje support team assists in both Bengali and English. Through 24/7 live chat and email, you can reach us in your own language. Speak openly about any responsible gaming concerns — we are here to help, not to judge.