tbaje Terms & Conditions — Learn More

1. Introduction & Definitions

These Terms and Conditions ("Terms") form a legal agreement between the tbaje platform and its users. tbaje is an online casino and sports betting platform operated specifically for users in Bangladesh.

Below are the definitions of key terms used in this document:

• "Platform" refers to the tbaje website and all associated services.
• "User" or "Member" refers to any individual registered on the platform.
• "Account" refers to a user's personal registered account.
• "Bonus Funds" refers to money granted as part of a promotion, usable subject to specific conditions.
• "Real Money" refers to funds deposited by the user themselves.

By creating an account or using any service on the platform, you confirm that you have fully read, understood, and agreed to these Terms.

2. Eligibility & Age Requirements

The following eligibility conditions must be met to use the tbaje platform:

2.1 Age Requirement

• You must be at least 21 years old at the time of registration.
• If it is later proven that you provided false information about your age, your account will be closed immediately and any bonus or winnings may be forfeited.

2.2 Other Eligibility Conditions

• You must be a natural person (individual); registration on behalf of any corporate entity or third party is not accepted.
• Each user may operate only one account.
• You must complete transactions in your own name using your own payment method.
• Officers, directors of the tbaje platform, or their close relatives are not eligible to register.

The platform reserves the right to verify age and identity at any time. If required documents are not provided on time, restrictions may be placed on the account.

3. Account Registration & Management

3.1 Registration Process

To open an account on tbaje, you must provide accurate and complete information. Providing false or misleading information at registration is a violation of these Terms and may result in account cancellation.

3.2 Account Security

• It is your responsibility to keep your login credentials (username and password) completely confidential.
• You are responsible for all activities carried out from your account.
• If you suspect unauthorized use of your account, notify our support team immediately: [email protected]
• You are advised to change your password regularly and use a strong password.

3.3 One Account Policy

Each individual may operate only one account. If a single person is found to have multiple accounts, all accounts will be closed and any bonus privileges associated with those accounts will be cancelled.

4. Deposit & Withdrawal Policy

4.1 Deposit Rules

The following payment methods are currently supported on the tbaje platform:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — The postal department's digital financial service.
• Rocket — Dutch-Bangla Bank's mobile wallet.

The minimum deposit amount for each method is ৳300 (three hundred taka). Deposits below this amount will not be accepted.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800 (eight hundred taka).
• After a successful request, funds are typically delivered within 5 to 30 minutes.
• Withdrawals must be made to the same payment method used for the deposit.
• Any wagering requirements related to bonuses must be fulfilled before requesting a withdrawal.

4.3 Verification

For significant withdrawal amounts, tbaje reserves the right to verify identity. Failure to provide verification documents in a timely manner may delay the processing of the request.

5. Bonus & Promotion Terms

5.1 Welcome Bonus

New members can receive a 150% bonus on their first deposit, up to a maximum of ৳20,000.

• Example: Depositing ৳1,000 gives a bonus of ৳1,500, making the total balance ৳2,500.
• Example: Depositing ৳28,000 gives a maximum bonus of ৳20,000, making the total balance ৳48,000.

5.2 Wagering Requirements

Before withdrawing bonus funds, specific wagering requirements must be met. Wagering is calculated at 25 times the bonus amount only.

• Example: ৳1,500 bonus × 25 = ৳37,500 must be wagered before withdrawing bonus winnings.
• Wagering applies to the bonus amount only — not the combined total of deposited funds and bonus.

5.3 General Bonus Rules

• The welcome bonus can be claimed only once per user.
• Once a bonus has been claimed, it cannot be returned.
• If bonus conditions are not met, the bonus balance cannot be withdrawn.
• If tbaje finds evidence that the bonus system has been abused, it reserves the right to cancel the bonus.
• When multiple bonuses are active at the same time, the terms of the specific promotion will apply.
• tbaje reserves the right to modify or discontinue any ongoing promotion at any time.

6. Betting Rules

6.1 General Betting Policy

All bets and game sessions on the tbaje platform are conducted fairly. We use software from accredited game providers to ensure fair play.

6.2 Permitted Activities

• You may participate in all casino games and sports betting markets available on the platform.
• Bets must be placed using funds from your own account.

6.3 Prohibited Activities

• Using any software, bots, or automated methods to play games or place bets is strictly prohibited.
• Exploiting any system vulnerabilities or errors in any way is prohibited.
• Attempting to influence betting outcomes by colluding with other users is prohibited.
• Using the platform for money laundering or any other illegal purpose is prohibited.

6.4 Technical Errors

If a game or bet is left incomplete due to a software or connection error, tbaje will take appropriate action. Incorrect results or balances displayed as a result of a technical error will not be honoured.

7. Responsible Gaming

tbaje places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and should never be a source of financial stress.

7.1 Self-Control Tools

• Users can set their own deposit limits.
• A temporary or permanent account break can be requested when needed.
• A voluntary self-exclusion option is available to remove yourself from the platform.

7.2 Warning Signs

If you feel that gambling is getting out of your control, or that you are repeatedly placing larger bets to recover losses, please visit our Responsible Gaming page or contact us for support.

8. Account Suspension & Closure

8.1 tbaje's Rights

tbaje reserves the right to temporarily suspend or permanently close any account in the following situations:

• Violation of any provision of these Terms.
• Providing a false identity or age.
• Participating in fraudulent or deceptive activities.
• Abusing the bonus system.
• Operating multiple accounts.
• Involvement in money laundering or any other illegal activity.

8.2 User-Requested Account Closure

Any user may request account closure at any time. Before submitting the request, make sure that any legitimate funds in your balance have been withdrawn. For assistance: [email protected]

9. Privacy & Data Protection

tbaje takes the protection of users' personal information very seriously. To read our full privacy policy, please visit the Privacy Policy page.

9.1 Data Collection & Use

• Information provided during registration will be used to operate and improve the service.
• Financial information will not be sold or shared with third parties, except where required by law.
• All data is stored on secure servers using SSL encryption.

9.2 Cookie Policy

The tbaje platform uses cookies to improve the user experience. By continuing to use the platform, you are considered to have consented to the use of cookies.

10. Limitation of Liability

10.1 Nature of Service

The tbaje platform provides services on an "as-is" basis. We strive to keep the platform uninterrupted and error-free, but cannot guarantee this entirely.

10.2 Betting Results

Participation in gaming and betting is voluntary and carries the risk of financial loss. The user is fully responsible for their own choices. tbaje is not liable for the outcome of any bet or game.

10.3 External Factors

tbaje is not liable for any loss caused by internet disconnection, power outage, third-party service failure, or any other reason beyond tbaje's control.

11. Changes to Terms

tbaje reserves the right to change these terms at any time. A notice will be posted on the platform for significant changes.

• If you continue to use the platform after changes have been made, you will be considered to have accepted the new terms.
• If you do not agree to any change, you may request to close your account at any time.
• The date of the most recent update will always be noted on this page.

It is recommended to visit this page regularly to stay up to date.

12. Contact & Dispute Resolution

12.1 Support

For any questions or complaints regarding these terms or tbaje services, please contact our support team:

12.2 Dispute Resolution Process

For any dispute or complaint, please contact our support team first. We will try to resolve every complaint fairly and as quickly as possible. If you are not satisfied with the support team's decision, you may submit a request for reconsideration.